Service is outstanding - professional, efficient and at or below estimated cost. Fully aware of what services are necessary and reviews with each visit

very nice facility, friendly staff, and extremely knowledgeable. it was easy to get an appointment. I highly recommend this dealership to anyone looking for a vehicle or just to have a vehicle serviced

This was my first time at McClusky at Kings Automall and let me say it was not my last. Troy Purcell was one of the best car sales people I ever met. Always funny and positive even with the long wait I didn’t feel like just another customer. Then there was Greg from finance who worked so hard to get me the best deal possible with my subpar credit and actually DID! Last I met Brad he went over the paperwork with me and was patient and answered all my questions. All three should get a raise 🙂 Overall if I could give 10 stars I would! Best experience I had by far at a car dealership.

2015 Chevrolet volt hybrid. Dealership was wonderful. Car in perfect condition. Our salesman Troy Purcell was wonderful. He did an excellent job I want to highly recommend this dealership it was an awesome service everyone we interacted with was wonderful and friendly. And again our salesman Troy Purcell did an absolutely excellent job of explaining everything and getting our car to us he was wonderful.

Update from previous reviews Update 3/4/24 monday they resolved and took care of my problem ! Thank you to everyone involved !

Great Service from beginning to end. Everyone that I encountered was friendly and knowledgeable. Would definitely recommend this place to family and friends.

I rate my experience with McCluskey a 6 out of five stars. I couldn't have been more pleased with experience. Pape was extremely helpful went out of his way to make sure I was happy with everything beginning to end. Went smoother then I had hoped. So 6 out of 5 stars so this review stands out. Thanks again

The process was easy. I hade pre communication with my salesman Bif Arnold. He already knew what I was looking for and had vehicles ready for me to review

Everyone there was very helpful they brought the car from their other location so I didn’t have to drive all over

Salesman Daniel Little was dedicated to assist me with locating the vehicle I wanted and I was very excited and satisfied.

MCCLUSKEY didnt charge bogus fees during covid. I was able to find car i wanted with no pressure. I am a pain in the xxx client who asks a million question, negotiates hard, and slow decision maker. THIS is second car i bought from Bill Stouffer. He is knowledgable, patient, and isnt pushy like many car salesmen. MCCLUSKEY is the dealer i use, but because of Bill's efforts and hard work

The purchase was the easiest car trade I have ever made. My rep Jess Williams made it so smooth and found me a vehicle I like in my range. The delivery was amazing.

i love my new equinox and its features :) my product specialist, Pat Cavanaugh, went above and beyond to ensure i had a great sales experience. i really appreciate their connection center where i could have them help me with chevy apps and order my new mats. chris hacker in finance was great too. An all around great sales experience and i'll be back in the future as well.

Jake and BJ were so wonderful. My son had an engine replaced and when we got the car back we were having a problem with the battery. They asked no questions and made it right. They treated myself and my son well and with respect and were above and beyond what I expected. Thanks Jake and Bj. Special thank you to Jake for taking all the time you did in working this out. All the phone calls andnthen meeting me in person to make it right. You are awesome.

McCluskey was great to work with. Was looking for a nice used truck and ended up buying new. Scott Lambert was the best to work with! If you are looking for a new or used vehicle, definitely ask for him

I had an amazing experience with McCluskey Chevrolet. From the very beginning, the sales rep, Tony, was extremely friendly, personable, and treated me like family. It had been a while since I had bought a car, and this was my first experience buying over the phone. He was great at breaking things down. It was no nonsense, no hassle, and I cannot wait to drive this car!!!

Thank you so much for making buying a car today so easy! Please thank Mario for me for doing such a fantastic job taking care of us. I really felt like he listened to us and made sure we got exactly what we needed. I really appreciate your help in making a process that is normally kinda scary and stressful super easy and affordable for what works for us. We will definitely be back! Thanks again!

They worked hard to help me get my car. They went above & beyond. I believe the guy who helped me came in on his day off to do so. I live out of state & they delivered my car at no cost! I would highly recommend this place❤️

Amazing customer service! Jessica and Justin and Glenn took such good care of me. I love my 2024 Trax. They made the process so easy...love my McCluskey family

Easiest way to buy a car! They are extremely helpful and don’t mind walking you through the process if you’re new to it!!<3

When I tell you the service, and care that was provided to be was out of this WORLD! I have serious car buying trauma due to some terrible situations with another dealer. AND Robyn, my sales "woman" did AMAZING! I went to McCluskey due as recommended by my Uncle who has been in the business for YEARS. Initially referred to Tonya at corporate but due to her position she wouldn't be the one handling, but ensured throughout the complete process I was taken care of! I was handed, gently, off to Robyn who took complete care! After going through the numbers and basically TELLING her what I wanted, without thinking for a second that "Hey she knows what she's doing" due to my history of bad bad dealership situations, never did she get rude, or stop me in my tracks, she just listed to me! And said, "Yep! I got ya!" 1. Amazing reason why McCluskey is #1 in Ohio and now my forever go to is THE CARE, and "no rushing" I NEVER STEPPED INTO THE DEALERSHIP ONE TIME! I told Robyn what I wanted, in which she found, she called me and told me "Ok! We're going to drop it off at 4PM!" I was so confused regarding this but next thing I knew, Tim from online cars, was at my door with great conversation and a smile handing me the keys to a 2024 Equinox RS in an amazingly beautiful Revlon old school nail polish "cherries in the snow" color! 2. The patience! OMG the PATIENCE. As I said I have had bad bad situations with dealerships, even rushed to signing a 84 month finance terms on a car I didn't really want because the dealership was literally selling cars from right under me. Once my husband and I decided on the car we wanted and argued about the payment (hehe) we called Robyn and "Ok we want it should be take PTO and come up to the dealership to sign" she literally said "No! No RUSH! Enjoy your weekend we'll get all this handed on Monday, mind you my test drive was only 48 hours and with no hesitation she extended it! Mind you if you know, NO dealerships but McCluskey right now have the Premier or Loaded Equinox RS's in stock, and if I was dealing with the other dealership I worked with previously THIS WOULD OF NEVER BEEN A THING!! 3. The process of signing, and getting my new beautiful SUV! Bill and for the life of me I cannot remember his name a younger guy with Glasses, pulled up to me a overstimulated mother of two with a baby on my hip, rushing to get the other one to football, oh year and the water meter guy! With again, another smile on their faces! Filled the car up with gas! Cleaned off the windows, and took all the ridiculous stickers off the windows and again, remained patient! My guy Tim, pulled up, with great conversation, a big smile and a congratulations to help get all of the paperwork signed he even had a PEN! Lol That is a big deal being the previous dealership couldn't find a pen, I don't know why that sticks out to me. Basically, if you want true, considerate, and NO xx when buying your next car, you'd be a true fool to not go to McCluskey! Ask for Robyn, man will you not only be taken care of, but you will be respected, and honored while doing so!! Thanks Tonya, Tim, Robyn, Justin, Bill, and GOSH I can't remember the young guy with glasses lol! You seriously have made all of my wishes come true, and went above and beyond for my family! I am forever grateful for you, and will see y'all in 3 years! From, The McLane Family (Jordan, Scott, Mikey, and Cole!)

I just left the McCluskey dealership! I can’t be more excited with the help of and amazing sales team! Alisha Qvick was bound and determined to find the car of my dreams! And she did exactly that! We customized my 2024 Chevy Trax to be perfect for me and I could not be happier also a shout out to Rodney for pointing me in the right direction and having open communication with me through the last couple weeks! Thanks again the the amazing team at this Chevrolet dealership

Very good experience overall. My salesperson Drew Duncan listened to me and addressed questions and concerns. Good experience

Our sales person was Mario and we can’t say enough great things about him. He was personable, down to earth and didn’t pressure us. I am even having my mom go to him. He found us the perfect car! BJ in the service department was so helpful and polite.

Buying from McCluskey Chevrolet was a good experience. Friendly staff, Great facilities and inventory. Would definitely recommend